Check out this article on CLOSLER, a Johns Hopkins medical humanities initiative, about the importance of being aware of details in the patient-physician encounter and taking a patient's story and context into account. Sometimes, additional one-on-one time with a patient can reveal social factors that could be interacting with the clinical presentation of their disease, leading to a more accurate diagnosis.
"Listen with an intent to understand why people act or say things that they do. Making time to listen to your patient’s detailed history is the most important tool in diagnosing the problem—active listening is critical."
https://closler.org/connecting-with-patients/being-human
"Listen with an intent to understand why people act or say things that they do. Making time to listen to your patient’s detailed history is the most important tool in diagnosing the problem—active listening is critical."
https://closler.org/connecting-with-patients/being-human